Frequently Asked Questions
Everything you need to know about VoiTech's AI voice agents. Can't find your answer? Get in touch.
What does VoiTech actually do?+
VoiTech builds AI voice agents that answer phone calls for UK businesses — handling reception, bookings, order-taking, customer support and more, around the clock, on a genuine UK phone number.
Will it work with our existing phone number?+
Yes — you can port your existing UK number across so calls route to your VoiTech agent, or get a new 0800, 0330 or local number through us.
What happens when a call needs a real person?+
Our agents hand off to a human whenever a call genuinely needs one, transferring with full context of the conversation so your team doesn't have to ask the caller to repeat themselves.
Is our call data kept in the UK?+
Yes, call data is processed within UK/EU infrastructure, in line with UK GDPR expectations. See our Privacy Policy and Compliance pages for the specifics.
How long does setup actually take?+
Most businesses are live within days — connect a number, configure how your agent should handle calls, and you're ready to take live calls.
Can one agent handle multiple calls at the same time?+
Yes — unlike a single member of staff, a VoiTech agent can handle several simultaneous calls, so callers don't get a busy tone during your busiest periods.
Does VoiTech understand regional UK accents?+
Yes, agents are built and tuned around UK speech specifically. If accurate call handling matters to your business, we'd recommend testing it against real regional speakers from your own customer base before committing.
What does it cost?+
Pricing is usage-based rather than a flat fee, so it scales with your actual call volume. See the Pricing page for current plans, or get in touch if you'd like help estimating cost for your call volume.
Can we try it before committing?+
Yes — you can try the live demo on this site, or create a free account to configure and test an agent against your own calls.
Still have questions?
Book a demo and we'll walk through exactly how VoiTech would work for your business.